Queue management · clinics, salons, banks, service desks

Waiting rooms that run themselves.

Customers take a token from a kiosk or their phone. Staff call the next person with one key. A big screen announces who's up. Everyone knows how long it will take.

3 screens that sync liveVoice announcementsSMS when it's nearly your turn
queuelite.app / desk
Service desk with now-serving card and waiting list
One system, three screens

Everything between "I'm here" and "next please"

Open the desk, the display and the kiosk on three devices (or three tabs), they stay in sync in real time.

Self check-in kiosk

Touch-friendly service picker with a printable ticket, QR code and live wait estimate.

🎛

Service desk

Call next, recall, transfer, mark no-show. Priority tokens for seniors and emergencies jump the line.

📺

Waiting-room display

Big, readable "now calling" screen with chime, voice announcement and an up-next list.

📱

Phone tracking

Customers scan the QR to see their position and wait time, and get an SMS when they're third in line.

⏱

Smart wait estimates

Based on service times, open counters and who's ahead, recalculated every time something changes.

📊

Analytics

Peak hours, average wait, service time per counter, no-show rate and a daily service-level score.

For your customers

No more crowded corridors

Visitors pick a service on the kiosk and get a ticket with their place in line. They can wait outside, in the car, or at the café next door.

  • Large, glove-friendly touch targets
  • Printable ticket with a live-tracking QR
  • Optional mobile number for SMS updates
Try the kiosk
Kiosk ticket with QR code
For your waiting room

A display everyone can read

Mount any TV or tablet. The display shows who's being called to which counter, plays a chime and can read the token aloud.

  • Works on any browser, no hardware needed
  • Rolling announcements ticker
  • Up-next list with estimated times
Open the display
Waiting-room display
For managers

See where the time goes

Know your busiest hours, which service is slowest and if you meet your service-level target, then staff accordingly.

  • Hourly demand and service-level score
  • Counter-by-counter performance
  • Export every ticket to CSV
See analytics
Analytics dashboard
Set up in a day

How it works

Define services & counters

Name your services, set average times and choose which counter handles what.

Put the kiosk and display up

Open the kiosk page on a tablet and the display page on a TV. No installation.

Call next, all day

Staff press one button. Customers see the call on the display and on their phone.

-40%perceived waiting time*
0paper tokens to print
1 keyto call the next customer
Livesync across every screen

*Illustrative target for this concept build.

Pricing

Pay per location, not per token

Sample pricing for this concept build.

Solo

₹999 / month
  • 1 service desk
  • Kiosk + display
  • Basic analytics
Try the demo
Most popular

Clinic

₹2,499 / month
  • Up to 6 counters
  • SMS updates (500/mo)
  • Voice announcements
  • Full analytics & export
Try the demo

Multi-branch

Custom
  • Unlimited counters
  • Central reporting
  • Single sign-on
  • Dedicated support
Talk to us

Questions

Do I need special hardware?

No. The kiosk, display and desk are web pages: a tablet, a TV with a browser and a PC are all you need. A receipt printer is optional.

Does it work if the internet drops?

Screens on the same network keep syncing locally in this demo; a production version would queue changes and sync when back online.

Can customers join from home?

Yes, the same token flow works from a link or QR code, so people can queue remotely and arrive when it's nearly their turn.

Can I have different queues for different services?

Yes. Each service has its own prefix, average time and set of counters, and staff can transfer customers between services.

Open three tabs. Watch them talk.

Open the desk, display and kiosk side by side, then call a token and watch the display respond instantly.

Open the live demo